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Shipping Info

We are proud to provide FREE international shipping services that currently operate in over 180 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

* COVID-19 AND SHIPPING LOGISTICS *

UPDATE: October 2020 - Most postal services and global carriers are striving to operate normal services throughout the COVID-19 situation. However, during this period there will remain a possibility that your delivery date will be delayed by a few days. There may be delays to tracking updates and packages are generally be moving through the postal system more slowly than usual.

Most postal services are dealing with unprecedented volume, whilst operating with reduced staff, reduced infrastructure and social distancing practices in place. Check with your local postal provider for COVID-19 impacts and updates to services in your region, refer to your tracking information and patiently wait for your package to be delivered during this time.

How do you ship packages?

We ship directly from our factories and distribution centers worldwide. Packages in the USA may be shipped via USPS and in Canada we ship via Canada Post. United Kingdom shipments will be shipped via Royal Mail. Deliveries across mainland Europe will be shipped via Deutsche Post, PostNL, Correos for Spain and PostNord for countries in Scandinavia. Our Australasia deliveries are handled via Australia Post and Singapore Post. Some orders may be shipped by DHL or TNT worldwide, depending on the size and weight of the package.

Do you ship worldwide?

Yes. We provide FREE shipping to 180+ countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

How long does shipping take?

Most orders will arrive within 15-30 Business days, depending on your location. These are our shipping schedule estimates for this month (October, 2020):

Shipping Schedules

Your Location * Estimated Shipping Schedule
United States 15-40 Business days
Canada 15-30 Business days
Western Europe, United Kingdom 10-25 Business days
Eastern Europe 15-30 Business days
Australia, New Zealand 15-40 Business days
South East Asia 15-30 Business days
Russia 15-60 Business days
Middle East 15-60 Business days
African Continent 20-60 Business days
Mexico, Central America 30-45 Business days
Brazil, South America 30-60 Business Days

  *Please allow for a 3-5 day order processing time.

Shipping Schedules Map

Shipping Zones Map

Do you provide tracking information?

Yes, you will receive an email soon after your order ships that contains your tracking information, sometimes due to free shipping, tracking is not always updated until the final leg of the journey.

  • For some shipping companies, it can take 3-7 business days for the tracking information to update on our system.
  • For some destinations, due to free shipping, tracking is not always updated until the final leg of the journey.
  • For logistical reasons, items in the same purchase may sometimes be sent in separate packages.
  • For some shipments there may be a delay of several days or weeks between tracking updates. This is normal - especially for international shipments - it can take a number of days for a package to move between postal distribution centers whilst in transit to its destination.

What about customs?

We ship internationally, and whilst most of our customers report no duties/taxes due, your purchase may be subject to a small import duty depending on your country. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. 

How can I get in touch?

If you have any other questions, please contact us and we will do our best to help you out.